Privacy Policy

 

1. General Information

Each time you use this website, hairfest.gr, you agree to the current Privacy Policy. You should read this document carefully each time you use the site to ensure you accept it.

2. Data Collection and Use

The personal data you provide will be processed and stored under the responsibility of Khidasheli Iuri for the following purposes:
i. The development, execution, and implementation of the sales contract for the products you have purchased or any other contract between you and us.
ii. The fulfillment of your requests.
iii. Providing, with your consent, information about Hairfest products, including the sending of commercial correspondence via email or other equivalent electronic means (such as SMS). If you are a registered user, you can modify your preferences for receiving such updates in the “User Profile” section.
iv. If you provide personal information of a third party, you are responsible for informing them about its use and obtaining their explicit consent. If you purchase a product or gift card, the third party’s personal information will be used for:

  • Managing and verifying the delivery of the product.
  • Responding to inquiries or fulfilling requests made by you or the third party.

3. Data Controller

The data controller is Khidasheli Iuri (Tax ID: 151158390), based at Mavrokordatou 42, Thessaloniki. We commit to maintaining the confidentiality of your personal data and ensuring your rights to access, rectify, delete, and oppose the processing of your data. You may exercise these rights by sending an email to info@hairfest.gr with the subject “Data Protection”. If necessary, we may request proof of identity, such as a copy of your ID or passport.

4. Data Sharing

To fulfill the purposes outlined in Section 2, we inform you that by registering and providing information on this website, you explicitly authorize us to share and transfer your information to third-party data processors, data collection centers, financial institutions, or service providers assisting in business operations (such as fraud verification, payment collection, customer service, logistics, order management, transaction analysis, etc.).
By providing us with your information, you explicitly consent to its processing and disclosure as described above. This authorization includes cases where service providers may be located in the United States or other countries outside the European Economic Area (EEA).

5. User Responsibilities

You guarantee that the information provided is accurate and agree to update it in case of any changes. Any loss or damage caused by incorrect, inaccurate, or incomplete information provided in registration fields will be the sole responsibility of the user.

6. Cookies

This website uses cookies, which are small text files containing information about your navigation to improve your user experience.

What are cookies?

A cookie is a small text file that a website installs on your computer, phone, or other device, containing information about your browsing activity. Cookies facilitate and improve navigation without harming your device.

Why do we use cookies?

Cookies are essential for the proper functioning of our website. Their main purpose is to enhance your browsing experience, such as remembering your preferences (language, country, etc.) for future visits. They also help improve our website by analyzing usage patterns and optimizing search results.

What cookies do we NOT use?

We do not store sensitive personal information such as your address, password, or credit/debit card details in the cookies we use.

Who uses the information stored in cookies?

The information stored in our website’s cookies is used exclusively by us, except for third-party cookies, which are managed by external companies to provide us with services such as statistical analysis and secure payment transactions.

How can you disable cookies?

If you prefer to avoid the use of cookies, you must first disable cookies in your browser settings and then delete any existing cookies associated with this website. You can adjust your cookie preferences at any time.

7. GDPR Compliance – Data Access and Deletion

Under the General Data Protection Regulation (GDPR), you have the right to download or delete your personal data collected by our website.

  • If you are a registered user, you can log in to your account and manage your data from the “User Profile” section.
  • If you placed an order as a guest, you can request your data or its deletion by sending us an email through our Contact Us page.
How to Disable or Delete Cookies

To limit, block, or delete cookies, you can adjust your browser settings. Although each browser’s settings are different, cookie management is usually found in the “Preferences” or “Tools” menu.