Privacy Policy
The company Twisted Minds O.E., with VAT number EL802762250, registered at Mesologgiou 63A, Evosmos 56224, Thessaloniki, Greece, and contact number +30 6948306507, is committed to protecting your personal data and ensuring compliance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).
This Privacy Policy describes how we collect, use, store, and protect your personal data when you visit or use our website Hairfest.gr.
1. Collection and Processing of Personal Data
We collect personal data only when necessary for the provision of our services. The data we may collect include:
Contact information: Name, surname, email address, phone number.
Payment details: Transaction information, which is securely processed through third-party payment providers.
Account details: When you create an account, we collect data such as username and password.
Browsing data: IP address, browser type, operating system, date and time of access, and information about the pages you visit.
Your data is collected in the following cases:
When you purchase tickets through Hairfest.gr.
When you contact us via email or our contact form.
When you subscribe to our newsletter.
When you interact with our website using cookies and other tracking technologies.
2. Use of Personal Data
The data we collect is used for the following purposes:
Processing ticket purchases and issuing tickets.
Providing customer support and responding to inquiries.
Sending updates regarding events for which you have purchased tickets.
Sending promotional messages or newsletters, only if you have given your consent.
Compliance with legal and regulatory obligations (e.g., tax record-keeping).
Improving user experience through the analysis of visitor behavior on our website.
3. Data Protection and Storage
We are committed to protecting your personal data through appropriate technical and organizational measures. We use encryption, firewalls, and access controls to safeguard your data.
Your personal data is stored for as long as necessary to provide our services or as required by applicable laws.
4. Sharing Data with Third Parties
We do not sell, rent, or share your personal data with third parties, except when necessary for:
Payment processing through trusted payment service providers.
Compliance with legal or regulatory requirements (e.g., public authorities, tax authorities).
Technical support and website improvement, in collaboration with specialized hosting or data analytics providers.
5. User Rights
Under the GDPR, you have the following rights:
Right of access: You can request information about the data we hold about you.
Right to rectification: You can request the correction or update of your personal data.
Right to erasure: You can request the deletion of your data if it is no longer necessary for the purposes for which it was collected.
Right to restrict processing: You can request the restriction of data usage under specific conditions.
Right to data portability: You can request your data in a structured, readable format.
Right to object: You can object to the use of your data for marketing purposes.
To exercise your rights, please contact us at info@hairfest.gr.
6. Cookies & Tracking Technologies
Hairfest.gr uses cookies to enhance user experience and analyze website traffic. You can manage or disable cookies through your browser settings.
For more details, please visit our Cookie Policy page.
7. Changes to the Privacy Policy
This Privacy Policy may be updated based on legal or business requirements. Changes will be published on our website and will take effect from the date of publication.
8. Contact Information
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us:
📧 Email: info@hairfest.gr
📞 Phone: +30 6948306507
📍 Address: Mesologgiou 63A, Evosmos 56224, Thessaloniki, Greece
By using the Hairfest.gr website, you agree to this Privacy Policy.